MKN Movers Home & business removals · UK & Europe
Questions & answers

The things people ask before they book

Grouped by the kind of move you’re planning. If your question isn’t here, just ask — we’d rather give you a straight answer than leave you guessing.

FAQ

About MKN Movers

Are you a national firm or a local one?

We’re a UK-wide removals firm handling home and business moves across the country, plus a European arm. We plan every move properly whatever the distance — a move across town and a move across the country get the same care.

Do you move both homes and businesses?

Yes, and both matter equally to us. Household removals from a one-bed flat to a large family house, and business relocations from a small office to a full commercial premises — with crews and kit suited to each.

What areas of the UK do you cover?

Right across the UK — London and the South East, the Midlands, the North, Scotland and Wales. Office moves in the major cities are a big part of what we do; wherever you are, no move is too far to plan.

Are you insured?

We’ll confirm the cover that applies to your move before it goes ahead, and talk through any extra protection for particularly valuable items. If anything is ever damaged, we deal with it fairly and promptly.

FAQ

Services and how we work

Can you pack and unpack for me?

Either or both. Some people take materials and pack themselves; others hand us the fragile rooms or the whole home. We can supply boxes, pack a single room like the kitchen, wrap and label everything, and unpack at the other end.

Do you dismantle and rebuild furniture?

Yes, it’s part of a full removal. Beds, wardrobes, flat-pack units and anything that won’t go through a door in one piece — taken apart carefully, the fittings labelled, and reassembled at the new place.

Can you move our office with minimal downtime?

Yes. We plan business moves around your quietest hours — an evening or a weekend — so you close on one day and open on the next. Desks, IT, stock and fittings are labelled and set back in place.

Do you offer storage?

We do — secure storage for a gap between homes or premises, from a few boxes to a full household or office. We collect, store and deliver it back as part of the move.

FAQ

Moving abroad

Which countries do you move to?

Our European arm runs door-to-door moves from the UK to France, Spain, Italy and Portugal. We load at your UK address and deliver to the door abroad, with the customs paperwork handled.

Do you handle the customs side after Brexit?

We do. For each country we prepare the inventory and customs entry so your goods travel as personal effects rather than a commercial shipment, and we manage the transit. You supply a few documents proving it’s a genuine home move; we do the rest.

Can I send just some furniture abroad rather than a whole house?

Yes — a part-load shares lorry space with other moves heading the same way, which keeps a long-distance move affordable. It’s common on the Spain, Italy and Portugal routes especially. We scope it to exactly what you’re sending.

Do you move businesses abroad, not just homes?

Yes — business relocations into Europe are part of what we do, planned around your operation and with the customs side handled. We move office furniture, IT and stock the same careful way as a household.

FAQ

Quotes and booking

How do you work out the price?

It comes down to how much is moving, how far, and how easy the access is at both ends. There are no fixed shelf prices. For anything bigger than a room or two we’ll arrange a quick survey — in person or over video — so the quote is accurate.

Is the quote free and without obligation?

Yes. Getting a quote costs nothing and doesn’t commit you to anything. Fill in the form or call, and we’ll come back to you to talk the move through.

How far ahead should I book?

The sooner the better, especially around month-end and weekends when demand is highest. That said, we take shorter-notice jobs when we can — get in touch and we’ll tell you honestly what’s possible.

What happens if my dates change?

It happens, and we work around it. If there’s a gap between moving out and moving in, we can store your things in between. Tell us as soon as you know and we’ll adjust the plan.

Get a quote

Still got a question?

Send it over with a few details about your move and we’ll come back with an honest answer — and a quote if you want one.